Phone & video interpreting · English ↔ Español

Your clients and customers, heard in their language.

On-demand Spanish interpreters for law offices and customer service teams. Call in or start a video session, and a trained interpreter joins in. Start with 15 free minutes, then pay only for what you use.

  • 15 free minutes to start
  • US-based or global interpreters
  • Phone and video
  • Pay only for minutes used

How it works

Three steps to your first interpreted call.

  1. Add minutes

    Create your account and buy a block of minutes by card. Turn on auto top-up so you never run dry mid-visit.

  2. Call or open video

    Dial your account line from any phone, or start a video session from a laptop or tablet in your office or meeting room.

  3. Talk naturally

    A Spanish-English interpreter joins and renders every word in both directions. Minutes come off your balance as you go.

Who it's for

Built for teams without an interpreter on staff.

Law offices

Immigration, family, personal injury and criminal defense firms working with Spanish-speaking clients.

  • Client consultations and case updates
  • Reviewing documents and statements together
  • Calls with clients and their families

"Sign where it says client signature" → "Firme donde dice firma del cliente"

Customer service teams

Insurance agencies, property managers, banks, credit unions, utilities and other businesses serving Spanish-speaking customers.

  • Account, billing and payment questions
  • Claims, applications and renewals
  • Scheduling and follow-up calls

"Your payment is due on the 15th" → "Su pago vence el día 15"

Our interpreters

Screened before they take a single call.

Choose interpreters located in the United States, or our global network at a lower rate. Either way, every interpreter passes our checks before joining.

  • Language assessmentTested in both English and Spanish before onboarding.
  • Background checkCompleted for every interpreter in the network.
  • Phone and video setup checkQuiet workspace, headset and connection verified for clear calls.
  • Certified interpreters availableNeed a certified legal interpreter? Tell us when you set up your account.

Pricing

Prepaid minutes. No contract, no monthly minimum.

Pick where your interpreters are located. Every new business starts with 15 free minutes, then buys minutes in blocks. Larger blocks cost less per minute.

  • Same rate for phone and videoBilled by the minute from your prepaid balance.
  • Top up anytimeBuy minutes by card. Auto top-up refills your balance when it runs low.
  • See every callEach call's length and cost is recorded on your account.

Questions

Good to know

How do the 15 free minutes work?

Sign up below and we'll set up your account with 15 free minutes. Use them on a real call with a client or customer to see how it works before you buy minutes.

What is the difference between US-based and global interpreters?

US-based interpreters are located in the United States and available from 7 a.m. to 7 p.m. Eastern. Choose them if your policies, payers or contracts require it. The global network uses screened interpreters in other countries at a lower per-minute rate during the same hours, which works well for routine calls such as scheduling, intake and follow-ups. You can tell us which you want when you sign up.

Do I need to sign a contract?

No. You buy minutes in advance and add more when you need them. There is no monthly fee or minimum.

What happens when my balance runs low?

If auto top-up is on, we charge your saved card for another block of minutes. If it's off, we let you know so a call isn't cut short.

Phone or video, which should I use?

Phone works for most calls and needs nothing but a phone. Video helps when seeing faces or gestures matters, such as reviewing a document together.

Which languages do you cover?

Spanish today. More languages are coming soon. Tell us which ones you need.

Do you offer in-person interpreters?

Not at the moment. TandemVoice is phone and video only.

Get started

Start with 15 free minutes.

Tell us about your business. We'll set up your account, add your free minutes and send you pricing.

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